Advanced analytics in hospitality

Digital technology advances in the last 20 years have driven numerous innovations and disruptions in the travel industry. These technologies and the companies offering them have rearranged the industry, leaving behind some players — for example, travel agents — while introducing more complexity into the value chain between travelers and destinations. More recently, mobile technologies have taken center stage as consumer behavior shifts with astonishing speed towards smartphone research and booking travel. As of October 2015, according to a report by Expedia Media Solutions / comScore, US customers who book travel online have consistently spent more time interacting with travel … Continue reading Advanced analytics in hospitality

Monitor and Optimize Supply Chain using Location Analytics during Covid-19

COVID-19 took us by surprise and we were not even close to being ready for a situation like this! The global supply chain is fuelled by outsourcing and thin margins and Covid-19 has proven how fragile (or, rigid) it all is. Until now, the supply chains were stocking supplies efficiently in just the right amount (just-in-time manufacturing). However, when the demand spiked, everyone felt the effects of it. “We do not see a supply shock in the sense of the availability,”  said a UN economist to Bloomberg. “But there could be a supply shock in terms of logistics, not being able … Continue reading Monitor and Optimize Supply Chain using Location Analytics during Covid-19